TBM publiceert een interview met CCO Ivo de Vries van Kwebbl.

Lees het volledige interview: Ivo de Vries in TBM

Kwebbl, the Smart Cloud Communications platform, and Gigaset pro, provider of innovative unified communications solutions for businesses are teaming up to create full service hosted PBX telecom solutions with multiple type of high-end DECT and desktop phones, smoothly integrated in one combined solution. After multiple tests, Gigaset pro has certified all of their IP phones on Kwebbl’s platform while Kwebbl’s engineering team created a “Drop Shipment” provisioning solution within their panels, making it possible for thousands of European resellers and end-users to easily connect a Gigaset pro device onto the hosted PBX platform.

“I’m proud that an international high end business phone manufacturer as Gigaset pro is choosing Kwebbl to be her innovative business partner so that our European Provider and Reseller partners do have an enormous competitive advantage in the market of hosted telephony solutions.“ - Ivo de Vries, CCO Kwebbl

“With Kwebbl we are able to offer our common end customers a future proof and unified communication solution. We integrated the cloud PBX business solutions from Kwebbl in combination with our high-end IP DECT and IP desktop telephony products. The combined services will be an advantage for the end customers, because it will support their business, where ever they are.” - Gerard van der Roest, Sales manager Gigaset pro Benelux

About Kwebbl Smart Cloud Communications

Kwebbl was founded early 2013 as part of the Digifoon Group with offices in Amsterdam, Berlin, Switzerland and Ukraine. In Ukraine a development team set out to develop a brand new cloud communications platform. Using the latest internet and cloud technologies a scalable and secure system was built with an all-important focus on the user experience of the end-users. Kwebbl operates this platform from multiple data centers and ensures continuous innovation, allowing hosted voice and other service providers to focus on customers instead of technology.

About Gigaset pro

Gigaset pro, part of the Gigaset Group, caters for business customers all over the world with its wide range of premium products and offers professional communication solutions customised for the needs of each company. Gigaset pro products are designed to excel in every area, including user-friendliness, flexibility and compatibility. Gigaset distributes its pro portfolio through a network of certified partners with a focus on EMEA.

Kwebbl, the Smart Cloud Communications platform, is launching her services in Germany. It will be the third country, after the Netherlands and Belgium, where businesses will be able to use the Kwebbl platform. This expansion is part of the cooperation with 42com, an ICT enabler, based in Berlin, Germany.

I am proud that we take our next step into Europe with the expansion to Germany. Via our partnership with 42com we can enter the German market and can immediately provide hundreds of German resellers with the state of the art communications platform of Kwebbl. Via our unique partnership model with local partners more European countries will follow in the comings months.

42com is looking forward to an exciting future with our newly founded partnership. Kwebbl’s intuitive and comprehensive solution, combined with our high quality service and experience in the German market, will provide German entrepreneurs with an immediate, independent alternative to outdated hardware and fixed providers.

About Kwebbl Smart Cloud Communications

Kwebbl was founded early 2013 as part of the Digifoon Group with offices in Amsterdam, Switzerland and Ukraine. In Ukraine a development team set out to develop a brand new cloud communications platform. Using the latest internet and cloud technologies a scalable and secure system was built with an all-important focus on the user experience of the end-users. Kwebbl operates this platform from multiple data centers and ensures continuous innovation, allowing hosted voice and other service providers to focus on customers instead of technology.

About 42com Telecommunication

42com is a Berlin based leading telecommunication service enabler with an innovative cloud based service platform. The pioneering state-of-the-art ICT solutions of 42com support partners since 2002 to grasp business dreams and opportunities and build, integrate and sell profitable solutions under their own brand. By collaborating with Kwebbl, 42com is opening up to a new and exciting scope of business and continues to put their passion and expertise into awesome communication systems of the future.

After a period of 2 months in which the datacenter capacity has been tripled, Kwebbl’s development team successfully deployed the “Group Pickup” functionality.

Users of Kwebbl’s hosted platform are now able to “steal” incoming calls from another phone by using a pound key code.

Multiple options can be configured from within the “Company” user interface.

We are very happy to announce the successful deployment of the “Call Recording” functionality within Kwebbl’s hosted PBX. Within the “Company” user interface you can access this feature at the “extensions” tab in the blue bar at the left side by creating or editing an user. Use the drop down menu to select “Always”, “Never” or “On demand”.

You can turn on the recording for an extension at two places in the Company panel.

1. Editing and creating an User

Always – all calls are recorded (temporary turn off – use short code)

On demand – a specific call is recorded when the short code is used

Never – no calls are recorded

2. Settings

In the panel “Settings” it is possible to add multiple extensions at the same time and slide the green dot from left to right to change the period that the recorded calls are stored and accessible within Kwebbl.

On the top right you can enter a DTMF code which you can use for activating call recording on demand on a (soft)phone.

At the left side (in the middle), there is a possibility to search for extensions.

Extensions at the left side

• All extensions at the left side have the status “Never”.

• when you click on the grey “circle” button -> the extension will be moved to the right side and gets the “Always” status.

• when you click on the grey “plus” button – > the extension will be moved to the right side and gets the “On demand” status.

Extensions at the right side

• All extensions on the right side have the status “Always” (red button) or “On demand” (grey button).

• when you click on the grey “delete” button – > the extension will be moved to the left side and gets the “Never” status.

Report Tab in Company and User panel

It is also possible to see and filter the CDR’s in the User panel.

The recorded calls can either be played or downloaded in the Company and User panel.

We are very happy to announce the successful deployment of “The Reseller Tenant”. As a provider you’ll be able to create “Resellers” and “Companies” in the provider user interface in the “Organizations” tab.

With the reseller functionality Kwebbl creates a 4th tenant in their User Interface. From now on you’ll be able to create new resellers under your provider login. Resellers can login with the created credentials and are able to add companies in their own “Resell Portal”. If wanted the “ Resell Portal” can be fully white labelled with their own logo’s and url. Providers can assign numbers to the reseller or to the companies in the “Number management” tab in the Provider Panel. Resellers, of course, can only assign numbers to their “Companies”

For more information please contact Kwebbl’s Operational team, by email or phone.

Kwebbl Smart Cloud Communications and ComsysConnect announce they joined forces to shoot Comsys’s high-end callcenter application into “The Cloud”. The move allows the masses to gain access to callcenter functionality that has traditionally been reserved for expensive on-site solutions.

By combining the development power of Kwebbl and ComsysConnect a tailor made cloud callcenter solution is now available for customers. Main features include In- and Outbound Campaigns, Real time Statistics, Wallboards and Management Reporting. The callcenter service is available as an app in Kwebbl’s hosted cloud communications platform.

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“I am very proud that Kwebbl chose the callcenter application from ComsysConnect. As a result of the collaboration we can offer an unique set of cloud services that can be made tailor-made and can be deployed instantly. By making our services available in Kwebbl’s hosted platform we can now offer our SAAS proposition everywhere around the world through the Cloud.”

“I am thrilled that ComsysConnect selected Kwebbl to bring their callcenter services to the cloud. As a result of our partnership with ComsysConnect we are now able to offer our clients high quality callcenter functionalities within our cloud communications platform.”

About Kwebbl Smart Cloud Communications

Kwebbl was founded early 2013 as part of the Digifoon Group with offices in Amsterdam, Switzerland and Ukraine. In Ukraine a development team set out to develop a brand new cloud communications platform. Using the latest internet and cloud technologies a scalable and secure system was built with an all-important focus on the user experience of the end-users. Kwebbl operates this platform from multiple data centers and ensures continuous innovation, allowing hosted voice and other service providers to focus on customers instead of technology.

About ComsysConnect

ComsysConnect offers Cloud Based services and is part of the Comsys Group. The Comsys Group is a Dutch based company with several offices in different countries and offers more than 30 years of experience in telecom solutions. ComsysConnect’s advanced callcenter services featuring intuitive graphical user interfaces and supports fully web based in- and outbound callcenter campaigns. Comsys services a large range of satisfied international based companies like Asito, Vion, ING, Ziggo, KLM, KPN, Macintosh, Virgin Mobile.

Through this mail we would like to inform you about the major power issues that hit the Amsterdam Region at this moment. Our Amsterdam datacenters reporting major issues in the service stability. Because of our geo redundant network setup Kwebbl is performing fine and there are no service issues reported. Also our multiple interconnect setup is performing fine and at this moment our telephony load is handeled through our Rotterdam interconnects.

Our NOC is however at the highest emergency level if problem accure.

If you experience any problems whatsoever please don’t hesitate to mail us at support@kwebbl.com

Vandaag is een artikel in Telecompaper gepubliceerd over Kwebbl’s platform en haar internationale expansie. Hieronder treft u de links naar het pdf bestand en de online publicatie.

Kwebbl in Telecompaper

Telecompaper website

Kwebbl, the Smart Cloud Communications platform, is launching her services in Belgium. It will be the second country, after the Netherlands, where businesses will be able to use the Kwebbl platform. This expansion is in part the result of an unique cooperation with our Pan-European interconnect partner COLT.

“We chose Belgium as the first country for Kwebbl’s international expansion. Mainly because of the interest of 2 big Belgium communications resellers this was an easy choice. In the coming months we expect a few more European countries to follow.”

About Kwebbl Smart Cloud Communications

Kwebbl was founded early 2013 as part of the Digifoon Group with offices in Amsterdam, Switzerland and Ukraine. In Ukraine a development team set out to develop a brand new cloud communications platform. Using the latest internet and cloud technologies a scalable and secure system was built with an all-important focus on the user experience of the end-users. Kwebbl operates this platform from multiple data centers and ensures continuous innovation, allowing hosted voice and other service providers to focus on customers instead of technology.